Social Worker Visits to Children in Care

It is good practice that when a Child in Care is placed they should be accompanied by the social worker to the placement. Following this the child's social worker must visit them in their placement at the following intervals:

• Within 1 week of the start of any placement (this applies to all new placements including when, for example, a child moves from one placement to another);
• Thereafter - a minimum of once every 20 working days for all children who are:
  • Child placed within residential care;
  • Child placed with parents under a care order;
  • Child placed with a connected person with temporary approval;
  • Child Placed in Young Offenders’ Institution or Health Care setting;
  • Children who are placed for adoption;
  • Children placed in long – term foster placement;
  • Child placed for adoption.

N.B. These are minimum requirements, and the Children in Care Review may recommend more frequent visits. The frequency of visits should always be determined by the circumstances of the child and visits should be made whenever reasonably requested by the child, parent or carer regardless of the status of the placement. For those children who are living with ‘matched’, long term carers or placed for adoption; the IRO, via the statutory review process will agree visiting frequency; these will not exceed statutory timescales.

For children who are placed for adoption, see Monitoring and Supervision of Adoptive Placements Procedure.

In addition, the child's social worker should visit:

• Whenever reasonably requested to do so by the child;
• Immediately if a complaint is received from the child or another person relating to the standard of care the child is receiving; or
• If there is any proposal to remove the child from placement where concerns have been raised about their welfare.

The child's social worker should also visit the child immediately if a complaint is received from the child or another person relating to the standard of care the child is receiving.

Some visits should be unannounced. (The foster carers, parent or residential unit should be informed by the child's social worker at the time of placing that there will be occasional unannounced visits and the reason for this explained).

Meetings involving a child e.g. Children in Care Reviews, do not in themselves constitute a visit, unless time is taken outside of the meeting to talk with and spend time with the child.

The child's social worker should on occasion take the child out from the placement (for example for a snack or a visit to a park) as this can strengthen the relationship between the child and the social worker and is also in the interests of child protection in that the child may feel more able to discuss any issues that are of concern to them.

It is important to be clear that the exceptions set out in section 2 above apply only to the placement. Whatever the placement arrangements and irrespective of where the child is placed, the child must be seen in private and alone (unless the child who is of sufficient age and maturity and refuses or the social worker considers it inappropriate to do so, having regard to the child's age and understanding). If this is not possible, a further visit must be made at short notice in order that the child can be seen alone and observed with the staff/carer.

The social worker should be aware of who else lives in the placement and they should know about changes in structure and composition as well as the relationships within the household or unit.

For children who are not able to communicate their views verbally, the social worker should ensure that observations of the child are made in their placement and also in other settings, for example, school. Information and opinion should also be gathered from other professionals about their presentation.

If the child has particular communication difficulties, or if they require specialist communication support (e.g. a specialist advocacy service), the social worker will need to consider what specialist resources should be utilised to ensure the child is able to express their wishes and feelings, including a request for a visit. This should be considered at the outset and included in the child's care and placement plan.

On some occasions, the social worker should also arrange to visit at times when all members of a household can be seen; or for children's homes, a significant number of adults and children.

Social workers must consider the balance of time spent with staff/carers and with children during a statutory visit. The social worker must prioritise their time with the child as opposed to the staff/carer. Issues raised by staff/carers can be discussed when a child is not present for example when they are at school.

Social workers should provide feedback to staff/carers regarding their visit.

The purpose of the visit is to ensure the placement continues to promote the child's welfare and in particular:

1. To give the child the opportunity to express their wishes, feelings and views;
2. To advise, assist and befriend the child and to ascertain who they would turn to in times of difficulty;
3. To promote an effective relationship between the child and social worker with particular reference to the role of the social worker as a link with the child's history and birth family;
4. To identify daily routines including getting up and going to bed, meal times (including whether the children in the placement all eat together), the arrangements for washing and whether the child is provided with privacy and support that is relevant to their stage of development;
5. To identify arrangements for holiday and leisure time including playing games, access to clubs, cultural and sporting activities;
6. To identify what special arrangements are made to meet any needs that arise from their culture, religious or heritage including communication, diet and skin/hair care;
7. To observe the child with the staff/carer/parent and to analyse parenting styles and the promotion of the child's self esteem;
8. To monitor the standard of care offered by the placement including the physical standards, house rules and behaviour management strategies;
9. To identify whether there are toys or games to play with and the access that the child has to them;
10. To monitor how the contact arrangements with family members and friends are working and to discover whether these are promoted within the home;
11. To consider the child's sleeping arrangements such as room sharing, display of personal belongings and the physical state of the room. Has the child got clean clothes that are stored appropriately?
12. To identify any areas where additional support is required;
13. To evaluate whether the placement is helping to achieve the objectives of the child's Care Plan, with particular reference to whether the placement is meeting the educational, health and social development needs of the child. Where it is a long-term/permanent placement, the social worker should observe whether there are signs that the child is an integral part of the family such as whether they are included in photographs on display;
14. To carry out specific casework tasks with the child, for example carrying out a programme of life story work;
15. To identify whether older children are encouraged to play an increasing part in their own care such as laundry, food preparation and the purchase of food, clothes and budgeting;
16. To identify the arrangements for the child to get support with school work, do homework (including where appropriate, access to a computer) and visit a library. Do the carers attend parent's evenings?
17. To identify whether the child knows about the complaints procedure and the availability of advocacy services;
18. To monitor that the Child Health Record is stored safely, is up to date and is accessible to the child as appropriate to the child's age and understanding;

Social workers visiting children with disabilities and/or complex health needs should also consider the following:

• Whether practices that are being employed are appropriate and do not compromise the child's safety e.g. the method of lifting a disabled child;
• Does the carer have sufficient equipment i.e. bath chair / hoist etc.
• Who arranges the child's health appointments and who attends? For children in residential placements in particular, is there consistency of worker?
• Is there clear written information re the administration of medication?

It may not be possible for a social worker to gain all the information listed in one visit but they must try to obtain a holistic view of the placement.

When visiting children in residential settings the social worker should read the running sheets to gain an understanding of recent events and also to identify any themes highlighted in the recording for example, behaviour and staff strategies for managing situations.

The social worker should record each visit stating clearly:

1. Who was seen;
2. Whether the child was seen and if not why not;
3. Whether the child was seen alone;
4. The child's view;
5. Any comments made by the child or the staff/carers/parents;
6. Any matters of concern or difficulties;
7. Any observations on the child's welfare and the success of the placement;
8. Any requirements for action.

Where a social worker has concerns about whether a placement is adequately promoting a child's welfare, the Independent Reviewing Manager should be informed and the Authority must review the child's case in accordance with Part 6 of the 2010 Regulations [Reg 30]. This includes reviewing the child's care and placement plan and identifying actions which must be taken to ensure that the placement is able to meet his/her needs appropriately and, if not, to consider alternatives.